Tipping Point Community is committed to fighting poverty in the Bay Area, and they’ve gained a strong reputation and fundraising track record, but were lacking clarity on their program model. With so many tools and frameworks in place, things weren’t connecting logically to their intended impact. They were also tasked with resolving a lack of clarity on how funds were allocated to various groups within the portfolio they funded.
Tipping Point Community
Return to Stories of ChangeSince 2005, Tipping Point has raised more than $260 million to educate, employ, house and support those in need in the Bay Area. Serving partners, donors and the Bay Area community, Tipping Point has many commitments to fill—and they could only continue doing so by improving and codifying their program model.

Connect to impact
A clear path forward
The first step was working with key stakeholders to determine which tools were being utilized and which were most effective. We then conducted a time study of the Senior Program Officer position, followed by working sessions with staff across departments to develop a program model framework to be used as a guide during implementation.
Organizational edge
Pivot was able to assist Tipping Point in clearly defining their intended impact by developing four key questions to determine if their portfolio strategies were effective in helping to reduce poverty in the San Francisco Bay Area. In doing so, they were able to streamline their tools, design a new program model and clarify their fund allocation process—giving them the organizational edge they needed to remain a leader in innovative philanthropy.
Andrew is tenacious. It's what makes him effective. What makes him great is his heart. He cares deeply about helping organizations, and wants you to be disciplined and intentional. He gets you there by leading with his heart.